Refund Policy
At Jol High Fashion, your satisfaction is always our top priority. If your return request is approved, we’ll process your refund promptly and with care, ensuring the process is smooth from start to finish.
1. Refund Approval
Refunds are issued only after we receive and inspect the returned item.
Our quality control team carefully reviews the product’s condition to confirm eligibility.
Once approved, refunds are typically processed within 14 business days.
2. Refund Method
All refunds are issued through the original payment method used during checkout.
Please allow an additional 3–5 business days for the refunded amount to appear in your account, depending on your bank or card provider’s processing time.
3. Non-Refundable Charges
Please note:
Shipping fees are non-refundable, even if all items from your order are returned.
If the return is not due to Jol High Fashion’s error, any return shipping costs may be deducted from your refund.
Refunds do not apply to items marked as final sale or non-returnable at the time of purchase.
At Jolhighfashion, we handle every refund with integrity and transparency, because earning your trust is as important to us as delivering the fashion you love.