Privacy Policy

Privacy Policy – jolhighfashion.com

1. Introduction
   Jol High Fashion LLC (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains the types of data we collect, how we use it, when and why we may share it, and your rights regarding that information.

2. Information We Collect
   We collect both information you provide directly and data gathered automatically when you interact with our website.

a. Information you provide directly:

• Contact details: name, email, phone number, shipping and billing address

• Account details: username, password, order history

• Payment details: payment card or third-party payment tokens (we do not store full card numbers — all payments are processed securely by third-party providers)

• Customer service messages and feedback

• Marketing preferences and consent selections

b. Information collected automatically:

• Technical data: IP address, device identifiers, browser type, operating system, referring URLs, pages visited, timestamps

• Cookies and similar tracking technologies (see “Cookies & Tracking” below)

• Usage data: products viewed, searches, purchase behavior

3. How We Use Your Information
   We use your personal information to:

• Process, fulfill, and deliver your orders

• Manage returns, exchanges, and refunds

• Provide customer service and support

• Process secure payments and prevent fraud

• Personalize and enhance your shopping experience

• Send order confirmations, shipping updates, and other administrative messages

• Analyze website performance and marketing effectiveness

• Comply with legal obligations and protect our business interests

4. Legal Bases for Processing (Where Applicable)
   For users in certain jurisdictions (e.g., the EU/EEA), we rely on the following legal bases: performance of a contract, legitimate interest (such as fraud prevention or improvement of services), consent (for specific marketing or cookie use), and compliance with legal obligations.

5. Sharing & Disclosure of Personal Information
   We may share personal information with:

• Service providers: payment processors, shipping carriers, hosting services, and marketing/email platforms

• Analytics and advertising partners for performance tracking and remarketing

• Law enforcement or regulators when required by law or legal process

• Business partners or successors in the event of a sale, merger, or reorganization

All partners and service providers are contractually required to handle your data securely and use it only for authorized purposes.

6. “Do Not Sell / Share My Personal Information” (California / CCPA)
   If you are a California resident, you may exercise your right to opt out of the sale or sharing of your personal data by contacting us at support@jolhighfashion.com.

7. Your Rights (Overview)
   Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of inaccurate data

• Opt out of marketing communications

• Request data portability or restriction of processing

• Object to data processing for specific purposes

• Withdraw consent (where applicable)

To exercise these rights, please email support@jolhighfashion.com with sufficient details to verify your identity.

8. Cookies & Tracking Technologies
   We use cookies, pixels, and similar tools to improve website performance, remember user preferences, and personalize your experience. Some cookies help us analyze traffic or deliver targeted ads. You can manage cookie preferences through your browser settings or our cookie management tool.

9. Third-Party Links & Services
   Our website may include links to external sites or third-party services (e.g., social media or analytics tools). These entities have their own privacy policies and data collection practices. We are not responsible for how third parties handle your data.

10. Data Security & Retention
    We use administrative, technical, and physical safeguards to protect your data. While we strive for high security, no online transmission is entirely secure. If a data breach occurs, we will follow legal requirements, including notifying affected individuals when necessary. Personal data is retained only as long as necessary for its purpose or to comply with legal obligations.

11. Children’s Privacy (COPPA)
    Our services are not directed toward children under 13, and we do not knowingly collect personal information from them. If we become aware of such collection, we will delete the information immediately.

12. International Transfers
    If you access our services from outside the United States, your data may be transferred to and processed in the U.S. or other countries. We ensure such transfers are protected by appropriate safeguards and agreements.

13. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised effective date. Continued use of jolhighfashion.com constitutes your acceptance of the updated policy.

14. Contact Us
    For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: support@jolhighfashion.com
🏢 LLC: Jol High Fashion LLC
📍 Address: 41 Wilbur St, Worcester, Massachusetts 01606, United States
🌐 Domain: jolhighfashion.com